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Welcome to our Support Center - how can we assist you today?

Before reaching out, we kindly recommend having a quick look at our Frequently Asked Questions section — you might find your answer right away.

If you still need help or prefer personalized assistance, our Customer Service Team is here for you.

You can contact us anytime via live chat, which is available 24/7 in English.

For German, Polish, and Hungarian support, our live chat is available during the following hours (CET): Monday–Thursday: 10:00–22:00, Friday–Saturday: 10:00–01:00 and Sunday: 10:00–22:00.

You may also reach us at [email protected]

Our team is always happy to assist you with prompt, friendly, and thorough support.

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All gaming services available on luckera.casino are operated by Orange Entertainment B.V., a company incorporated under the laws of Curaçao, with registration number 158249 and registered address at Korporaalweg 10, Curaçao. Orange Entertainment B.V. holds a valid gaming licence OGL/2024/1111/0488, issued and regulated by the Curaçao Gaming Authority (CGA). Payment processing services are managed by Proton Bulls Ltd, a wholly owned subsidiary of Orange Entertainment B.V., registered at: 85 Great Portland Street, First Floor, London, England, W1W 7LT. UK Company Registration Number: 13624986. © 2025 Luckera Casino™. All rights reserved. Luckera Casino is a registered trademark of Orange Entertainment B.V. protected under EU and Сuracao trademark laws. Gambling can be addictive. If you need support, please visit https://gamblingtherapy.org/