Terms and Conditions Luckera Casino
01. Introduction
As a provider of entertainment and gambling games, Luckera Casino operates in accordance with various laws and regulations.
Our services are governed by the following Terms and Conditions, which we have presented as clearly and understandably as possible. If you have any questions regarding these terms, please don’t hesitate to contact our Customer Support Team at: [email protected].
02. Definitions and General Information
The following definitions apply throughout these Terms and Conditions:
Term | Definition |
|---|---|
Registration Form | The form that a Player must complete with accurate personal information in order to create a Player Account. |
User or Player | Any individual who registers and uses the games and services provided via https://luckera.casino, and who accepts these Terms and Conditions. |
Player Account | A personal account created by the Player to access and use the services offered on the Luckera Casino website. |
Username and Password | A unique identifier and password combination that ensures secure access to the Player Account. |
Service | All services and games provided by Luckera Casino and available through https://luckera.casino, including but not limited to those listed on the site. |
Website | The main domain https://luckera.casino and any associated or linked domains operated by Luckera Casino. |
Software | Licensed software used by Luckera Casino, including all programs, databases, and related content. |
Game | Any game available on the Luckera Casino platform, approved by the relevant regulatory authority. |
Live Casino | A virtual casino experience enabling Players to participate in real-time, live dealer games. |
Demo Games | Games offered in demo mode, using virtual funds before wagering real money. |
Terms and Conditions or Regulations | These Terms and Conditions available on the Website, which may be amended from time to time by Luckera Casino. |
These Terms and Conditions become binding upon the Player at the time they tick the checkbox stating "I understand and accept the Terms and Conditions" during registration. By selecting this box, the Player confirms that they have read, understood, and fully accepted these Terms without any modifications. It also implies consent to receive services electronically and authorizes Luckera Casino to process and store the Player’s personal data in accordance with applicable data protection laws.
The User undertakes to comply with the Terms and Conditions of the Website. A User who does not agree to the terms of the Terms and Conditions should stop further registration.
Luckera Casino reserves the right to modify these Terms and Conditions at any time by publishing the updated version on the Website. Any changes come into effect as of the date of publication. If a User disagrees with the updated Terms, they must immediately discontinue use of the Website and notify Luckera Casino in writing.
Failure by the User to comply with any part of these Terms and Conditions shall not be interpreted as a waiver of that provision by Luckera Casino.
Luckera Casino shall not be held liable for failure to perform obligations in cases of force majeure, or due to decisions or regulations issued by government bodies or legal authorities. If any provision within these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full effect.
In case of discrepancies between the English version of these Terms and any other language version, the English version shall prevail. All translations are intended to reflect the same content as the original English version.
Luckera Casino reserves the right to transfer or assign this Agreement, along with any rights and/or obligations under it, without requiring the User’s consent.
The Website Luckera Casino is a brand owned and operated by Orange Entertainment B.V., a company incorporated under the laws of Curaçao. Orange Entertainment B.V. holds a gaming license OGL/2024/1111/0488 in accordance with the National Ordinance on Games of Chance (Landsverordening op de kansspelen, P.B. 2024, no. 157). Company Registration Number: 158249. Registered Address: Emancipatie Boulevard Dominico F. "Don" Martina 31, Curaçao
Payment processing services are managed by Proton Bulls Ltd, a wholly owned subsidiary of Orange Entertainment B.V., registered at: 85 Great Portland Street, First Floor, London, England, W1W 7LT. UK Company Registration Number: 13624986.
03. Online Services Agreement
These Terms and Conditions constitute a legally binding agreement (hereinafter referred to as the "Agreement") between the parties: Orange Entertainment B.V., located at Emancipatie Boulevard Dominico F. "Don" Martina 31, Curaçao (hereinafter referred to as Luckera Casino), and the User (also referred to as the Player). This Agreement applies to the use of the Luckera Casino website, including its electronic content and Software through which the User accesses the platform and services.
Luckera Casino reserves the right to impose specific conditions for participation in games—such as requiring a minimum number of completed games or verification of payment methods. Furthermore, Luckera Casino may modify, expand, or suspend any services offered on the Website at its sole discretion and at any time.
04. Service Availability
Luckera Casino’s services are only available to individuals who are legally permitted to enter into binding contracts under the laws of their country of residence. It is the User’s sole responsibility to ensure that using online gambling services is legal in their jurisdiction.
Services are strictly not available to individuals who are under 18 years of age, or below the legal gambling age according to the laws of their country. Participation in real-money games is strictly reserved for individuals who have reached the legal age required by their country of residence. Luckera Casino reserves the right to request valid legal identification to verify the User's age and may deny access if there is reason to believe age requirements have not been met.
Under no circumstances will Luckera Casino be held liable for the unauthorized use of its services, including access by minors or otherwise prohibited individuals.
The services offered by Luckera Casino are not available in jurisdictions where such services are prohibited by law (including, but not limited to, the United States). Luckera Casino reserves the right to refuse, suspend, or terminate access to its services at its sole discretion, without prior notice, if such access violates any applicable laws.
05. Registration
To participate in games as a Player, the User must complete the registration form available at https://luckera.casino, or through another connected website accessible via this domain. The following personal details must be provided to open a Player Account:
Required Registration Information |
|---|
First and last name |
Date of birth |
Country and place of residence |
Email address and mobile number |
Username and password |
Registration must be completed personally by the User and only on their own behalf. Only natural persons (individuals) are allowed to register. Players must provide accurate, current, and complete information. Luckera Casino may request supporting documents such as an ID card, passport, driver’s license, proof of address, or bank statements.
In line with AML and compliance regulations, Luckera Casino reserves the right to request personal identification documents from Players at any time. Players must comply within 7 days or risk permanent account closure and confiscation of funds.
By registering, the Player confirms they are at least 18 years old, or have reached the minimum legal gambling age according to their country’s laws. The Player also declares they are not a compulsive gambler.
The Player agrees to promptly update any changes to their personal information via their Player Account and notify Luckera Casino.
Luckera Casino reserves the right to verify any information provided by the Player and confiscate any deposits or winnings associated with misrepresentation.
If Luckera Casino believes that the provided information is false, it may suspend or close the account and retain any funds in the account.
The User must select a unique Username, which must not be offensive, inappropriate, or misleading. Accounts with inappropriate usernames will be suspended until corrected.
A User is strictly prohibited from registering more than one account. Attempts to do so are considered fraudulent.
Luckera Casino reserves the right to close such accounts, suspend transactions, confiscate funds, and prohibit future access. All personal data is handled per the Privacy Policy.
Selling, transferring, or acquiring Player Accounts is prohibited.
Luckera Casino reserves the right to refuse registration or close a User account at its discretion. Outstanding balances owed to the Player will still be honored.
Registration and account creation are free of charge.
The User agrees to inform Luckera Casino if they or their immediate family members are considered a Politically Exposed Person (PEP) as defined by the Financial Action Task Force (FATF).
Each personal ID document submitted may only be used once. Submitting documents belonging to another person will result in immediate account suspension.
06. Password Protection Policy
The User is required to create a strong, secure, and unpredictable password during registration. The User is solely responsible for maintaining the confidentiality and security of their Username and Password. Luckera Casino shall not be held liable for any misuse of the account resulting from the User’s disclosure, whether intentional, accidental, negligent, active, or passive, of login credentials to third parties.
It is the Player’s responsibility to safeguard their login details. All actions, including participation in games and transactions recorded on the Player’s Account, will be considered valid regardless of who accessed the account. If the Player suspects that their login credentials have been compromised or are at risk, they must immediately notify Luckera Casino. Upon verification, the Player will receive new login credentials, and any future transactions attempted using the compromised credentials will be voided.
Luckera Casino accepts no responsibility for third-party access to a Player’s Account. The casino is not liable for any losses resulting from the unauthorized or illegal use of the Player’s Security Password, including any cases where the Username and Password were entered correctly but used by someone other than the account holder.
07. Legal Restrictions
The User acknowledges and accepts that online gambling laws vary across different jurisdictions, and confirms they have read, understood, and accepted the laws applicable in their country of residence. Access to the Luckera Casino website does not imply that the services or activities provided are legal in the User’s jurisdiction.
The Player understands and agrees that Luckera Casino does not provide legal advice. By using the services and participating in games, the User accepts full responsibility and does so at their own risk. The User affirms they are aware of their local laws and have the legal capacity to participate in online gambling activities. Furthermore, by engaging with the platform, the Player confirms that the services and games offered by Luckera Casino are not offensive, objectionable, dishonest, or indecent in their opinion.
The User guarantees that they are not a resident of any of the following excluded countries and are not currently located in any jurisdiction where online gambling is prohibited or restricted by law.
Luckera Casino does not encourage or promote the use of its website, services, or games in any jurisdiction where such activity is prohibited by law. The content on the website does not represent an offer, solicitation, or invitation to use the platform in jurisdictions where online gambling is illegal.
Users must understand that Luckera Casino is not a financial institution and should not be treated as such. No interest will be paid on any funds held in a Player’s account.
If a Player is found to be in violation of these Terms and Conditions, including registering or playing from a restricted country, Luckera Casino reserves the right to permanently close the Player’s account and confiscate all funds held within the account.
Excluded Countries |
|---|
Netherlands, Czech Republic, Estonia, France, Spain, Ireland, Israel, Portugal, Romania, Turkey, United Kingdom (England, Scotland, Wales, Northern Ireland), Italy, Abkhazia, Afghanistan, Algeria, American Samoa, Angola, Aruba, Bahrain, Barbados, Belarus, BES Islands (Bonaire, Sint Eustatius, and Saba), Botswana, Burundi, Cayman Islands, Cambodia, Central African Republic, China, Cook Islands, Congo, Crimea, Cuba, Curaçao, Democratic Republic of the Congo, Donetsk People's Republic (DNR), Eritrea, Ethiopia, Fiji, French Polynesia, Guam, Haiti, Hong Kong, Iran, Iraq, Jordan, Kuwait, Laos, Lebanon, Libya, Lithuania, Luhansk People's Republic, Macau, Mali, Malta, Mozambique, Myanmar, Nicaragua, Nigeria, North Korea, Oman, Canada (Ontario), Pakistan, Palau, Palestine, Philippines, Qatar, Russian Federation, Saint Maarten, Samoa, Singapore, Slovenia, Slovakia, Somalia, South Ossetia, South Sudan, Sudan, Syria, Tanzania, Transnistria, Trinidad and Tobago, Uganda, United Arab Emirates, United States of America, Vanuatu, Venezuela, Vietnam, Yemen, Zimbabwe, Bulgaria, Burkina Faso, Cameroon, Croatia, Gibraltar, Jamaica, Senegal. |
08. Restrictions on Use
Luckera Casino grants the Player a non-exclusive, non-transferable, and limited personal license to access and use the Website (“License”), subject to the Player’s acceptance and ongoing compliance with these Terms and Conditions.
The Player is strictly prohibited from using the Website in any unauthorized or unlawful manner that breaches these Terms and Conditions.
The Player agrees to use all data and information obtained from the Luckera Casino systems solely for the purpose of conducting legitimate transactions related to the services provided on the Website.
The User shall not employ any automated communication tools or devices for any illegal, offensive, intrusive, defamatory, obscene, slanderous, embarrassing, or hateful purposes on the Luckera Casino platform.
The License may be revoked at the sole discretion of Luckera Casino if any of the following occur:
License Revocation Triggers |
|---|
The User has provided invalid, outdated, or incorrect information, including an email address. |
The User fails to comply with any part of this Agreement. |
Luckera Casino has reason to believe that the User is abusing the services or games offered. |
6. Upon such revocation, the Player agrees to immediately cease use of all services provided by Luckera Casino. Additionally, Luckera Casino reserves the right, with or without notice, to terminate access to part or all of its services, cancel ongoing transactions, or modify or remove any data or content from the Website.
09. Infringement
1. Violations of these Terms and Conditions are strictly prohibited. The following actions shall be considered breaches of the Agreement:
Examples of Infringement |
|---|
Intentionally providing false or incomplete personal information |
Attempting to manipulate game outcomes through illegal means or tampering with the software |
Causing intentional disruptions or damage to the Website to interfere with normal gameplay |
Interfering with or modifying the software or infrastructure of the Website |
Using AI-based tools or bots that interrupt communication between the Player and server |
Employing software or tools designed to cheat or gain an unfair advantage |
Creating multiple accounts per individual or otherwise violating the Terms and Conditions |
2. Luckera Casino reserves the right to take immediate action if a violation is detected or suspected. These measures may include:
Enforcement Measures |
|---|
Suspending or closing the Player’s account |
Confiscating any available funds on the account |
Blocking further access to the Website and its services |
Interrupting or terminating active gameplay |
These actions may be taken with or without prior notice until the issue has been fully investigated and resolved.
3. The Player agrees not to:
Prohibited Actions |
|---|
Resell, reproduce, or distribute Luckera Casino’s marketing materials |
Share their login details or grant third-party access to their account |
Copy or reuse Website content for any commercial or unauthorized purposes without prior written consent |
4. Any suspicious, fraudulent, or unlawful activity will be promptly reported to the relevant authorities.
10. Account Cancellation
1. Luckera Casino reserves the right to restrict or block access to its services and games at its sole discretion, particularly under the following circumstances:
Account Restriction Grounds |
|---|
There is reasonable belief that the User’s access or use of the Website is unlawful or violates applicable regulations |
The Player’s activity may expose Luckera Casino to financial, legal, or reputational harm |
One or more transactions conducted by the User are in breach of these Terms and Conditions |
The Player is suspected of collusion, or using automated tools or bots that disrupt or manipulate fair gameplay |
Technical errors occur, or action is deemed necessary to protect the integrity of the services |
2. Luckera Casino reserves the right to close a Player’s account and confiscate all associated funds if there is reasonable suspicion that the Player has:
Fraudulent Behavior Examples |
|---|
Committed or attempted to commit fraud |
Assisted others in committing fraud |
Hacked or illegally accessed other players’ accounts |
Used stolen or falsified credit cards, account numbers, or other payment information |
Submitted forged, stolen, or fraudulent documents during registration, verification, or any transaction process |
11. Abandoned or Unfinished Games
In the event of incorrect or inaccurate information being published on the Website, Luckera Casino reserves the right to make the necessary corrections within the system. Any winnings that result from such erroneous information will be subject to review and correction as necessary.
If a game is interrupted due to an error, all progress and data related to the game are automatically stored in the system database. This ensures that complete game history can be accessed. For further clarification, Players are encouraged to contact Customer Support at [email protected].
Luckera Casino reserves the right to review or invalidate game outcomes that occurred during technical malfunctions or were achieved in violation of the Terms and Conditions. Additionally, any erroneous payments made as a result of such issues may be reversed or canceled.
12. Real Money
Any User who has successfully registered a Player Account on the Luckera Casino Website and has deposited funds into their account using the available payment methods is eligible to participate in real money gameplay.
13. Game Demo
Users who have successfully registered and logged in to their Player Account may try most games (excluding Live Casino) in DEMO mode, using virtual funds provided upon opening the game.
Winnings earned in DEMO mode cannot be withdrawn or exchanged for real money.
Virtual balances are automatically reset every 24 hours, and cannot be purchased or replenished using real money.
14. Live Casino
When playing in the Live Casino, Players may only participate at one table at a time, unless otherwise permitted by the specific live casino provider.
All Live Casino tables are monitored by the provider's staff, and chat rooms are moderated. Use of vulgar language, offensive comments, inappropriate proposals, vulgar phrases, or threats is strictly prohibited.
If a dealer error occurs, video footage will be reviewed by a responsible team member. Their decision is final. If a dealer mistake is confirmed, the bet will be refunded for that round.
Live Casino games must be played with real funds. Bonuses generally do not apply unless otherwise stated in separate terms. Bonus funds will typically not appear in the Live Casino balance. If a Player violates these rules, Luckera Casino reserves the right to suspend the Player’s Account and withhold any winnings derived from such activity.
These Live Casino rules serve as a supplement to the general Terms and Conditions of Luckera Casino.
15. Deposit
To fund a Player Account, the User must choose one of the available payment methods listed under the Deposit section on the Website.
Luckera Casino reserves the right to impose specific terms or limitations on the use of particular payment methods.
Availability of payment methods is not guaranteed and may change at any time without prior notice.
Deposits made via credit card are typically processed in real-time.
For security and verification purposes, Luckera Casino reserves the right, at any time and at its sole discretion, to request copies of both sides of the credit card used for the transaction.
The minimum and maximum deposit amounts may vary depending on the selected method and are visible to the player in the “Deposit” tab. The amount is displayed next to the selected deposit method.
All deposits are generally credited to the Player’s Account immediately. However, in certain cases, processing may take up to a few hours, depending on the selected payment method and intermediary bank/payment service processing times.
The Player acknowledges and agrees that Luckera Casino reserves the right to request proof of payment for any transaction made to the Player’s Account at any time. This may include:
Accepted Proof of Payment | Examples |
|---|---|
Bank transfer receipts | Official document confirming the transfer |
Screenshots of transaction confirmation | Screenshot showing the successful payment |
Payment confirmation emails | Email confirming the transaction |
9. The User guarantees and warrants that all deposits made into their Player’s Account are funded solely using payment instruments (e.g., credit card, bank account, e-wallet, cryptocurrency wallet, etc.) legally owned and registered in their name. The use of third-party payment methods is strictly prohibited.
10. Depositing funds into a Player’s Account for purposes other than participation in Games is strictly forbidden. This includes deposits made for:
Prohibited Deposit | Examples |
|---|---|
Money laundering | Handling money from illegal sources |
Fraudulent activity | Any misleading financial transactions |
Any other illegal activity | Transactions that violate legal or regulatory requirements |
11. It is strictly prohibited to make deposits into another Player’s Account, regardless of intent or relationship. Such actions will be treated as a violation of these Terms. In such cases, Luckera Casino reserves the right to:
Action | Description |
|---|---|
Close the offending Player’s Account | Permanent exclusion from the platform |
Confiscate any related funds | Cancellation of amounts related to irregular payments |
Prohibit the User from future account creation | Prevention of future registrations |
16. Withdrawal
The withdrawal option is not available while a Player is actively participating in a game session.
All withdrawal requests are handled by the Luckera Casino Financial Department. Luckera Casino reserves the right to perform verification procedures and may suspend withdrawals in the event of suspicion or uncertainty. Full Account Verification is required prior to processing a Player’s first withdrawal. Verification documents may include, but are not limited to:
Possible Verification Documents | Examples |
|---|---|
Government-issued ID identification | ID card, passport, driver's license |
Bank statement | Document issued in the player's name |
Any other document | Any other document deemed appropriate by Luckera Casino |
3. Luckera Casino reserves the right to verify each withdrawal request for compliance with applicable laws, AML (Anti-Money Laundering) regulations, these Terms and Conditions, game rules, and any relevant promotional or bonus terms. During this process, Players may be required to submit further documentation. Withdrawals may be withheld until verification is completed.
4. Players must provide the requested verification documents within 7 (seven) working days from the date of Luckera Casino’s request. Failure to comply will result in:
Consequences of Non-Compliance | Details |
|---|---|
Cancellation of the withdrawal | The transaction will be automatically canceled |
Account closure | The player's account may be permanently closed |
Confiscation of remaining funds | The remaining balance in the account may be canceled/confiscated. |
5. Luckera Casino may perform additional verification at any time. If the information obtained differs from the data provided during registration, the withdrawal may be canceled unless corrected.
6. Information about available withdrawal methods is provided in the Withdrawal section of the Website.
7. Any fees associated with withdrawals, if applicable and published on the Website, are the responsibility of the Player.
8. It is the Player's responsibility to provide the correct blockchain address and network details for cryptocurrency withdrawals. Luckera Casino is not liable for any losses or delays caused by incorrect information provided by the Player.
9. The withdrawal of winnings, or any portion thereof, shall only be effectuated upon the prior submission of a withdrawal request by the Player. The minimum withdrawal amount may vary depending on the selected withdrawal method and is indicated in the “WITHDRAWALS” section adjacent to the Player’s chosen method. The minimum withdrawal requirement shall not apply in the event of the Player voluntarily closing their Account. In the event of Account Termination, the User shall be entitled to withdraw all funds held in their Player Account.
10. The Player's name and personal details must match those associated with the bank account or payment method used. Luckera Casino may require additional documentation before processing the withdrawal.
11. Withdrawals are typically processed within 3 to 5 business days, although Luckera Casino strives to process them as quickly as possible.
12. All deposited funds must be wagered at least once before becoming eligible for withdrawal. Low-risk bets (e.g., betting both sides in table games) do not count toward this requirement.
13. Players may request a deposit refund within 24 hours of making the deposit, provided the funds were not wagered. Refunds will be issued via the original payment method, or a verified bank account if not possible. See the Refund Policy for details.
14. Luckera Casino reserves the right to process withdrawals in EUR, regardless of the Player’s selected currency. Players accept any resulting currency conversion loss.
15. Exceptional Withdrawal Requests:
Number | Clause | Description |
|---|---|---|
1. | Default payment | Withdrawals must be made to the same payment method and account used for the deposit, wherever possible. |
2. | Alternative payment scenarios | In exceptional cases where this is not possible, Luckera Casino may consider alternative withdrawal methods at its sole discretion. |
3. | Alternative Withdrawal Requirements | Player’s account, bank, and payment methods must be fully verified. Player must submit a written request explaining the situation. |
4. | Additional documentation | Luckera Casino may request additional documentation, including: Supporting Documents for Exceptions, Evidence of payment method unavailability, Proof of restriction on the Player’s payment account, Any other relevant justifications |
5. | Decision-making | Decisions regarding alternative withdrawal methods are made by authorized personnel and will comply with applicable laws and internal policies. |
6. | Prevention of abuse | Any request that attempts to bypass standard procedures, or is linked to suspicious, abusive, or fraudulent activity, will be automatically rejected. |
7. | Security measures for alternative payments | By requesting an alternative withdrawal method, the Player agrees that Luckera Casino may: Additional Measures for Alternative Withdrawals, Implement added security checks, Apply transaction limits, Conduct enhanced due diligence. |
17. Charges
The amount shown in the payment window represents the net sum that will be credited to the Player’s Account. Additional fees may be charged by third-party providers, especially during withdrawals.
The default currency of the Website is EURO, but Players may choose a different base currency during registration. Deposits or withdrawals in other currencies will be subject to conversion.
If no deposit is made for 180 consecutive days, the account is considered inactive.
Inactive Account Fee | Fee |
|---|---|
Monthly administrative fee | 10 EUR/month |
4. Player activity reports are issued quarterly. If the Player does not request one 30 days in advance by emailing [email protected], fees may apply according to these Regulations.
5. If no activity is recorded for 30 months, the remaining balance will be refunded to the Player’s verified account.
6. The Player may close their account at any time. To request a withdrawal from a closed, suspended, or blocked account, the Player must contact [email protected].
7. The Player explicitly authorizes Luckera Casino to deduct applicable fees and enforce the Regulations by charging the Player’s account balance.
18. Regulations Regarding Bonuses
Bonuses are granted only once per:
Eligibility Criteria for Bonuses |
|---|
Household |
Family |
IP address |
Home address |
Email address |
Payment method |
Shared/public device |
2. Bonuses linked to a deposit or promo code will be credited to the Bonus Balance, separate from the Real Balance. This also applies to no-deposit (free) bonuses.
3. All bonus terms and offers are available in the Promotions section of the Website.
4. Luckera Casino offers a variety of bonuses for new and existing Players. Each bonus is governed by its own specific terms.
5. Bonuses are time-limited and subject to change according to promotional conditions.
6. If any bonus terms are violated, Luckera Casino reserves the right to withhold payments and confiscate all related winnings.
7. Winnings from both bonus and deposit funds will remain in the Bonus Balance until wagering requirements are fully met.
8. If funds are withdrawn before meeting the wagering requirement:
Early Withdrawal Result |
|---|
All bonus funds and winnings are forfeited |
9. Players may cancel bonuses under My Account → Bonuses → Cancel. Cancelling a bonus before completing the wagering requirement will result in loss of bonus and any winnings from the Bonus Balance.
10. All gameplay is reviewed before withdrawals. Unless otherwise specified, the maximum allowed bet while wagering is active is:
Maximum Bet During Wagering | Value |
|---|---|
Per spin | €10 |
Per Line | €1 |
Equivalent: | $10 / 50 PLN / 4000 HUF |
11. Bonus funds are not withdrawable until converted to Real Balance. If both balances are available, Real Balance will be used first.
12. The following table outlines the contribution rates for the games available in the casino:
Category | Contribution % |
|---|---|
Slots* | 100 |
Table games | 10 |
Live casino | 10 |
Jackpot | 10 |
Other | 0 |
*An exception applies to certain games listed in point 6 below, where the contribution is reduced to 75% or 10%, as specified. The percentage contribution may vary depending on the specific promotion. Unless otherwise specified, the standard percentage contribution rates applicable to slot games shall apply: 100% for slots*, subject to the exceptions for specific games listed below.
Slots with 75% contribution toward wagering requirements:
Provider | Games (75% Contribution) |
|---|---|
Pragmatic Play | Great Reef, Magic Crystals, Diamonds are Forever 3 Lines, Irish Charms, Super 7s, Lucky Monkey, Lucky Tiger 1000, Lucky Phoenix |
Playson | 3 Chillies and Joker: Hold and Win, 5 Fortunator, 777 Sizzling Wins: 5 lines, Blazing Wins: 5 lines, Burning Fortunator, Burning Wins: classic 5 lines, Fruits & Jokers: 100 Lines, Fruits & Jokers: 20 lines, Fruits & Jokers: 40 Lines, Hot Burning Wins, Imperial Fruits: 100 Lines, Imperial Fruits: 5 Lines, Joker Expand: 5 Lines, Sevens&Fruits, Sevens&Fruits: 20 Lines, Super Burning Wins |
Play'n Go | Battle Royal, Black Mamba, Chronos Joker, Demon, FU ER DAI, Gold King, Golden Colts, Golden Legend, Grim Muerto, Happy Halloween, Holiday Season, Hot Dog Heist, Hugo 2, Hugo Goa, Imperial Opera, Jade Magician, Legacy of Egypt, Medusa's Madness, Mermaid's Diamond, Perfect Gems, Pimped, Planet Fortune, Prissy Princess, Rainforest Magic, Rise of Dead, Rise of Olympus, Royal Masquerade, Sabaton, Spin Party, Super Flip, Super Flip Dice, Sweet Alchemy, Tome of Madness, Tome of the Lost, Wild North, Wild Rails, Xmas Magic |
Fazi | African Treasure, Blow Fruits 40, Chilli Respin, Coin Splash, Crystal Hot 40, Crystal Hot 80, Crystal Hot 100, Crystal Joker Hot, Epic Clover 40, Epic Clover 40 Booster, Epic Clover 100, Epic Clover 100 Booster, Epic Dice 100, Epic Fire 40, Fruity Win 40, Fruity Win 20, Golden Crown Extreme, Joker Triple Double, Very Hot 20, Very Hot 40, Very Hot 40 Booster, Very Hot Dice 40, Very Hot Dice 40, Pixel Hot 40, Retro Fire, Special Fruits, Turbo Dice 40, Turbo Hot 40, Turbo Hot 80, Turbo Hot 100, Turbo Fire, Wild Sunburst, Wild Hot 40, Wild Hot 40 Dice |
Endorphina | Sticky Lips, Amazon Riches, Janissaries, Fortune Capybara, 2025 hit slot, Power Balls, Book of Santa Dice, Book of Vlad Dice, Mr.Jingle Bells, Jolly Santa, Xmas Burst, Crystal Skull Dice, lucky Streak 1000, The Vampires II Dice, Big Brown, Vikings Way, Panda Strike, Cash Streak Dice, Golden Brew, Raging Wings, Crown Coins, Football Mayhem, Festa Junina, Temple of Ra, Chance Machine 20 Dice, Dazzling Crown, Joker Ra: Sunrise, Book of Conquistador, Valentine's Heart, Oriental Dragon, Cyber Wolf Dice, Dia De Los Muertos 2, Argonauts, Joker Ra Dice, Late Night Win, Lord of the Seas, Giant Wild Goose Pagoda, Green Slot, Multistar Fruits, Joker Ra, Lucky Cloverland Dice, Fruletta Dice, Hell Hot 100 Dice, Hell Hot 40 Dice, 2023 Hit Slot, Riches Of Caliph, Hell Hot 20 Dice, The Vampires II, Wild Streak, Football: 2022, Minotauros Dice, Mongol Treasures II: Archery Competition, The Emirate II, Book of Vlad, Glory of Egypt, Ninja, Lucky Cloverland, King of Ghosts, Wild Love, Solar Eclipse, 3 Thunders, Magnum Opus, Book of Oil, Akbar Birbal, Fruletta, Rooster Fury, Hell Hot 100, Around the World, Legendary Sumo, Cupid, Golden Ox, Chance Machine 5, Diamond Chance, Chance Machine 40, 100 Zombies, Buffalo 50, Little Panda Dice, Asgardians Dice, Chance Machine 100, The Rise of AI, Asgardians, Windy City, Troll Haven, Aus Dem Tal, Book of Santa, Mystery of Eldorado, Ancient Troy Dice, Lucky Dice 2, Almighty Sparta, Ancient Troy, #LuxuryLife, Lucky Streak 2, Sugar Glider, Lucky Streak 1, Dia De Los Muertos, Kamchatka, Lucky Lands, Football Superstar, Tribe, Little Panda, 7 Bonus Up, Slotomoji, Twerk, Jetsetter, Stone Age, Wild Fruits, Retromania, Safari, Sushi, 4 of a King, Chimney Sweep, Football, Fresh Fruits, Gladiators, Mongol Treasures, More Fresh Fruits, Temple Cats, The King, The Vampires, Urartu |
Amatic | Lucky Joker Twins, Lucky Piggies, Lucky Piggies 2 Hold & Win, Magic Owl, Mega Shark, Mermaids Gold, Merry Fruits, Mistress of Monsters, Mr. Magic, Nicer Dice 40, Oktoberfest, Party Night, Party Time, Piggy Coin, Piggy Pots, Plenty Dragons, Red Chilli, Royal Unicorn, Santa Fruits, Sharky's Gang, Sizzling Diamonds, Sizzling Wilds 10, Sun Goddess, Super Cats, Tiki Madness 100, Triple Wild, Ultra Seven, Vampires, Wild 7 Boost, Wild Anubis, Wild Boost, Wild Dragon Hold & Win, Wild Respin, Wild Shark, Wild Stars, Wild Volcano, Wolf Moon |
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13. Luckera Casino reserves the right to cancel bonuses or winnings if:
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Shared/public device |
2. Free Spins may be granted at the sole discretion of Luckera Casino based on Player activity.
3. Free Spins may be part of promotions, tied to deposits, or offered as standalone rewards. Details will be available on the Website, on the Promotional materials or via email.
4. The number of Free Spins and their validity period are determined by Luckera Casino.
5. Winnings from Free Spins are credited as bonus funds, which must be wagered before becoming withdrawable. Wagering requirements are specified in the individual promotional terms.
6. Table Games, Video Poker, Crash Games and Live Games do not count toward the wagering requirement. Additional games might be excluded from the free spins bonus offers.
7. Free Spins are time-sensitive and subject to the terms of the specific promotion.
8. The official language for Free Spin terms is English.
20. Limitations of Liability
The games and services on the Website are provided based on current technology. Luckera Casino does not guarantee uninterrupted access.
Luckera Casino is not liable for:
Technology Limitations |
|---|
Errors or interruptions |
Delays in data transmission |
Line failures |
Unauthorized access |
3. Luckera Casino is not responsible for network issues or device incompatibility.
4. Winnings resulting from game errors or technical faults will be reviewed. The casino is not liable for any damages resulting from viruses or server issues.
5. In cases of obvious data errors (e.g., misrecorded bets or identity), the casino may void the affected game and return funds.
6. To the fullest extent permitted by law, Luckera Casino disclaims liability for any losses resulting from use of the Website or user behavior.
7. The User agrees to indemnify Luckera Casino, its staff, and directors from any claims resulting from misuse of the platform.
8. Luckera Casino is not responsible for how funds are used by the User or third parties.
9. It is not responsible for winnings or losses caused by interrupted gameplay.
10. Under no circumstance shall Luckera Casino’s liability exceed the amount deposited by the Player.
11. If the User violates these Terms, they will cover all related claims and indemnify Luckera Casino.
12. Human or technical errors affecting gameplay may lead to the voiding or correction of results at Luckera Casino's discretion.
21. Reporting Fraud
The Website must not be used for money laundering or terrorism financing. Luckera Casino enforces strict Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) procedures. The company reserves the right to suspend services or cancel transactions involving Users who do not comply with these requirements.
AML/CTF Measures |
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Winnings will only be paid to the person registered on the Website |
Withdrawals must be returned to the original deposit method or a verified bank account owned by the Player |
If a deposit is made via credit/debit card, withdrawals must be processed back to the same card, or to a verified bank account if a card withdrawal isn’t possible |
Each Player may only maintain one account — duplicate or false accounts are not eligible for withdrawals |
Luckera Casino may request identity verification documents (e.g., passport, ID card) at any time |
All transactions are monitored for signs of suspicious activity |
Failure to comply may lead to account suspension or closure |
2. Luckera Casino reserves the right to suspend any Player account if suspicious transactions are detected.
22. Intellectual Property
All content on the Website — including trademarks, service marks, trade names, logos, and icons — is the property of Luckera Casino or its affiliated licensors, and is protected under copyright laws and international treaties.
Users agree not to remove copyright notices or proprietary marks from any content received or accessed through the Website. Players do not receive any licenses or ownership rights to the intellectual property by using the Website.
Images displayed on the Website are either owned by Luckera Casino or used under license. Users agree not to upload, distribute, reproduce, or publish any protected content, including software or materials, without prior written permission from the rights holder and Luckera Casino.
23. Insurance (Indemnification)
The User agrees to fully indemnify and hold harmless Luckera Casino, its directors, employees, partners, and service providers from any and all costs, expenses, losses, damages, claims, and liabilities arising from:
Indemnified Actions |
|---|
The User’s access to or use of the Website and its services |
Any violation by the User of these Terms and Conditions |
Any breach of applicable laws by the User |
24. Validity of Contract & Termination of the Agreement
This Agreement is entered into for an indefinite period upon the User’s acceptance of the Terms and Conditions.
The Player may terminate this Agreement at any time by notifying Luckera Casino via email at [email protected]. Upon termination:
Effect of Termination |
|---|
The User will no longer be able to initiate transactions |
The Account will be closed in accordance with these Terms |
Any eligible remaining balance may be withdrawn after verification |
25. Marketing and Promotions
If a Player wins €10000 or more (or the equivalent in another currency) through the use of the Software or services, Luckera Casino may request permission to use the Player’s username and/or image in marketing or promotional materials.
The Player's decision to grant or deny such permission remains entirely at their own discretion.
26. Privacy Policy
By accepting these Terms and Conditions, the User also confirms that they have read and accepted the Privacy Policy, which is available at Privacy Policy
The full Privacy Policy can be accessed through the “Privacy Policy” tab on the Website as well.
27. Responsible Gaming
Luckera Casino is committed to promoting responsible gaming. The company acknowledges that gambling may become addictive and is dedicated to maintaining a safe environment.
The following tools and safeguards are available to Players. Players may request any of the below by emailing [email protected]. Requests for limit changes will be confirmed by email.
Responsible Gaming Tools |
|---|
Deposit limits |
Loss limits |
Session time limits |
Temporary self-exclusion options |
Permanent self-exclusion |
3. During self-exclusion, the Player’s account will be locked and cannot be reactivated until the exclusion period ends. New account creation is not permitted during this period. Temporary self-exclusion options include:
Available Self-Exclusion Durations |
|---|
24 hours |
7 days |
30 days |
90 days |
4. Players may also set custom gameplay limits via their account settings.
5. If a Player requests to reduce or remove a previously set limit, they must contact Customer Support. A 7-day cooling-off period applies to all such changes.
6. Self-excluded Players are prohibited from opening new accounts during their exclusion. Any such account will be closed and all bonuses/funds frozen.
7. If a Player permanently closes their account, they are not allowed to immediately open a new one. A written explanation is required, and Luckera Casino reserves the right to refuse reactivation.
8. The Website provides links to external support organizations for gambling addiction. Players experiencing difficulties are encouraged to seek help or contact [email protected]
9. By using the Website, Players acknowledge that gambling involves financial risk and may result in losses. The account holder is solely responsible for their behavior and decisions.
10. When registering, the User confirms they do not hold an existing account and have not self-excluded previously. Accounts created in violation of this rule will result in the forfeiture of all deposits, losses, and winnings, except any unused deposit funds, which will be refunded.
Account Reinstatement Process |
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May require submission of government-issued ID |
May include phone verification with Responsible Gaming or Fraud Departments |
28. Abusive Language and Account Suspension
Luckera Casino strives to maintain a respectful, safe, and inclusive gaming environment. Persistent use of inappropriate language or disruptive behavior may be grounds for suspension or closure of a Player’s account.
Examples of Prohibited Behavior |
|---|
Abusive or vulgar language |
Threats or intimidation |
Inappropriate or unsolicited sexual content |
Matrimonial or romantic solicitations |
2. In such cases, Luckera Casino may take any of the following actions:
Possible Actions |
|---|
Temporarily suspend the Player’s account |
Initiate direct communication to address the issue |
Provide information and resources on responsible gambling |
Permanently close the Player’s account |
These measures are aimed at protecting all users and upholding the integrity of the platform.
29. Complaints
If a Player encounters any issues or wishes to submit a complaint, they are encouraged to contact the Customer Support team at: [email protected]
Luckera Casino is committed to addressing all complaints in a fair, transparent, and timely manner.
30. Governing Law
These Terms and Conditions are governed by and shall be interpreted in accordance with the laws of Curaçao.
